Frequently Asked

Questions

When is Halloween 2026?

Halloween is always celebrated on 31 October. In 2026, it falls on a Saturday, and that’s exactly when we’re hosting our Halloween party at Zero Latency.

How much is a ticket to the Halloween party?

Party admission costs CZK 349, party + VR game costs CZK 1,190, and VIP with unlimited drinks costs CZK 1,990. VIP Club members can get the VIP ticket for CZK 1,590.

Do I have to play the VR game?

No. The CZK 349 party ticket includes the horror movie screening, refreshments and the full evening program without a VR game.

How long does the game last and how many people can play?

The game lasts 30 minutes and up to 8 players can play in the arena at once. Another option is the game Haunted combined with the Undead Arena, where each game lasts 15 minutes.

Do I need any virtual reality experience?

No. Our team will equip you before the game and explain how everything works.

Do I have to come in costume?

No, but it’s worth it. You’ll get a free welcome drink if you come in costume.

How do I get the VIP Club member price?

The CZK 1,590 price is available to VIP Club cardholders. If you’re not a member yet, sign up for the VIP Club before the event.

What is the minimum age for the event?

18+

Can I cancel or return my ticket?

[Doplnit]

Do colleagues need to have experience with VR?

No, absolutely anyone can handle the pre-match briefing; no technical experience is required.

How many people can play at the same time?

Up to 8 players per game; if there are more players, we’ll split them into groups, which will play in turn.

What if there are more than 75 of us?

For larger groups, we offer the Event Gallery, which can accommodate up to 150 people.

Is it possible to display corporate branding or a logo in the venue?

Yes, the venue and the additional activities.

Is parking included?

We do not have our own car park, but there is a car park at Těšnov nearby. We strongly recommend using public transport.

How many players can play at the same time?

A maximum of 8 players can play at once. However, having more people is not a problem. The maximum capacity of the venue is 75 people. While one group is playing, others can enjoy the event room, the bar, or prepare for their turn. For groups larger than 10 people, feel free to contact us for a group discount.

Can I cancel a reservation?

Before making any decision, please contact us, preferably by email or by phone.
✔ More than 24 hours before the game: Free cancellation, full amount as credit (valid 3 months).
❌ Less than 24 hours / no-show: Reservation is lost.

Is a discount possible?

We usually offer discounts for groups of 10 or more players, off-peak times, and on Mondays (20% discount code: HappyMonday). We also recommend following our Facebook or Instagram, where we regularly post themed discount promotions and competitions for free tickets.

What should I wear?

This is an active experience, so we recommend comfortable clothing and appropriate footwear (i.e. no high heels). We also recommend not wearing mascara, as it can smudge the lens and affect your experience. You can store your personal belongings and valuables for free in our lockable locker.

Can I wear glasses?

Playing with glasses is possible. However, due to the limited space between the eyes and the VR lenses of the headsets, we rather recommend contact lenses.

Can I get sick during the game?

Motion sickness or “kinetosis” (nausea caused by VR games) does not occur with us. It occurs if you move in virtual reality, but your body does not move at the same time. When playing Free roam VR, your movement in virtual reality means actual physical movement, so kinetosis cannot occur.

Can I bump into a wall or another player during the game?

No. We have safety mechanisms in the game and a Game Master who will prevent this. If you pay attention to them and follow all the instructions, you will remain completely safe.

Who CANNOT play Zero Latency Free-roam VR?

  • Players from the 8th month of pregnancy.
  • People with cardiac arrhythmias or other serious heart diseases (it is possible to play with cardiac stimulation).
  • Individuals suffering from epilepsy.
  • People who have consumed alcohol or drugs.
  • People blind in both eyes.
  • People who are blind in only one eye can play.
  • Persons with limited mobility. In such a situation, please contact us – we will be happy to advise you individually whether we can enable you to have a gaming experience. We ask interested parties who are deaf to send us a separate request by e-mail. Unfortunately, a reservation cannot be made without a separate request.

Is it possible to organize a celebration or a closed society at Zero Latency?

Yes, you will have access to a private event room with accompanying activities. It is designed for hosting birthday parties, bechelor or bachellorete parties , team-building events, and other corporate events.

Are there age restrictions?

We recommend ages 8 and up, but it ultimately depends on your discretion. The recommended age can be found for each game. For players under the age of 12, a legal guardian must attend the event, or you can request a consent form template from us.

Do you only have shooter games?

Engineerium No, although most game scenarios are shooters, we also offer the experiential game and the non-violent shooter Singularity For children, we recommend the Engineerium & Singularity* package.

Can I change game at the venue?

Yes, changing the game is possible, but only if you have a private slot or if no other players join your session.

If the slot is shared and other reservations already exist, the game cannot be changed as all players’ choices must be respected.

How big is the gaming arena?

The gaming arena covers 150 m², giving players complete freedom of movement and one of the largest free-roam VR experiences on the market.

How many games do you have?

You can choose from 9 multiplayer scenarios with us.

Is it possible to play a shooter game against each other at your venue?

Yes, it is. We offer a game called Sol Raiders, where you can play in teams against each other (PvP). We recommend a minimum of 4 players.

What kind of headset do we use?

We use the top-of-the-line model currently available on the market: HTC VIVE FOCUS 3.